Stakeholder engagement

We work with your stakeholders to understand your legal needs and key objectives, and to build a framework that will enable you to obtain maximum value from your legal spend.

Legal cost analysis and management

We can provide you with the tools to work out exactly what your legal spend should be, as well as give you the tools to help your external legal service providers manage their budget.

In-house legal team efficiency reviews

We can help you to optimise efficiencies from your in-house legal teams. Often, legal teams develop organically and what used to work may not reflect current best practices.

We can:

• Advise you on how to maximise the value of your in-house team
• Ensure that the right mix of resources are available to your clients
• Undertake stakeholder interviews to get unbiased, third party feedback on your current team and structure
• Advise on any changes that may be required to optimise efficiency
• Design a new model for your existing services, or design a greenfield model
• Provide change management services as the new model is embedded
• Provide continuous improvement services such as client surveys and 360 feedback surveys post-implementation.

Establishing legal panels

The purpose of a legal panel is to create competition between legal service providers, as well as to deliver value for money.

We can advise you on how to:

• Identify the procurement arrangement that will maximise value for your business or government agency
• Recommend the most appropriate number and type of legal providers on your legal panel
• Specify alternative fee arrangements
• Establish appropriate service level agreements (SLAs) and key performance indicators (KPIs)
• Conduct the approach to market (such as drafting the request for tender documentation, the industry briefing, and responding to clarifications and questions)
• Conduct the tender evaluation (such as developing the evaluation methodology and plan, training the evaluation team, overseeing the bid opening, conducting the evaluation process and preparing the evaluation report)
• Oversee the contract approval, any negotiations and signature, implementation and training.

In this way, we will ensure that you put together the best possible panel of advisors to meet the legal needs of your business or government agency.

Managing legal panels

Many businesses and government agencies spend time and money on setting up legal panels.

However, few take the next step, which involves:

• Managing those panels to ensure that the panel firms comply with SLAs and KPIs
• Monitoring performance to ensure that legal service providers are complying with their contractual obligations
• Benchmarking the performance of legal service providers against recognised benchmarking models in order to ensure that competitive tension is maintained
• Defining internal governance arrangements, including separating procurement from matter management in order to improve the quality and value delivered by your external legal service providers.

By using the above techniques, we can help you manage your legal panels to ensure you obtain your desired outcomes as cost-effectively as possible.

Auditing law firm invoices

Instances of over-servicing or unnecessary costs being charged by law firms to clients are all too common. Poor billing practices can be missed by internal legal teams who may lack the resources to conduct detailed reviews of their legal providers’ invoices.

We can work with you to critically review your providers’ invoices, either against existing service levels, or we can develop billing standards to inform the invoice reviews. Our specialist resources for reviewing invoices have enabled Allygroup to identify significant savings for our clients.